Overview

At TEG Events, we strive to ensure your satisfaction with every event experience. If, for any reason, you find it necessary to request a refund or return, please be mindful of our policy guidelines.

To request a refund or initiate a return, please contact our customer support team through the designated channels provided on our website. We appreciate your understanding and cooperation as we work diligently to provide you with the best event experiences possible.

Thank you for choosing TEG Events, and we look forward to hosting you at our upcoming events.

Refund Policy

At TEG Events, we strive to ensure your satisfaction with every event experience. If, for any reason, you find that you are unable to attend an event please note our refund policy below.

For most events, especially Mingles and Wine Dinners, we offer credit against a future event if you cancel at least 72 hours before the event takes place. Simply contact Anne (see contact details below) and advise her that you wish to cancel your reservation.

As a general rule cancellations made later than that are not permitted, but if you feel you have exceptional circumstances which warrant consideration for a refund then please contact us. The reason for this is that most outlets require us to lock in the numbers with the outlet several days before it takes place.

Anne can be reached at anne@tegmedia.my or 03 2093 9539, however, note that we operate flexi hours so an email is probably more effective to reach her.